1. Introduction
Welcome to OnlineFitness.app ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide when using our Service, including:
- Name and email address
- Profile photo
- Fitness goals and preferences
- Health and workout data you choose to share
Usage Data
We automatically collect certain information when you use the Service, including:
- Device information (type, operating system, unique identifiers)
- IP address and location data
- Usage patterns and preferences
- Workout completion and progress data
3. Payment Processing
All payments for our Service are processed by Paddle.com, our merchant of record. When you make a purchase:
- Paddle collects and processes your payment information directly
- We do not store your credit card details or payment credentials
- Paddle handles all billing, invoicing, sales tax, and VAT compliance
- Paddle acts as the seller of record for all transactions
Your payment data is subject to Paddle's Privacy Policy. We encourage you to review their privacy practices.
4. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the Service
- Personalize your experience
- Send you updates, notifications, and promotional materials
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
5. Information Sharing
We may share your information in the following circumstances:
- With your coach: If you are a client, your assigned coach can view your workout data, progress, and messages.
- Payment processor: We share necessary information with Paddle to process your payments and manage subscriptions.
- Service providers: We may share data with third-party vendors who assist us in operating the Service.
- Legal requirements: We may disclose information if required by law or in response to valid legal requests.
- Business transfers: In connection with any merger, sale, or acquisition.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal data from someone under 18, we will take steps to delete that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@onlinefitness.app.
Have questions about this policy?
Contact Support